Department
Voice AI that handles calls at 3 AM. Ticket triage that routes to the right team in seconds. Sentiment detection that flags problems before they become cancellations. Support that scales without hiring.
Capabilities
Natural conversation, not phone trees. Call routing, maintenance triage, appointment scheduling, rent inquiries, and call summaries pushed to your team's chat. Available 24/7.
AI classification and routing that gets tickets to the right team instantly. Priority detection, category assignment, and escalation rules that actually work.
Real-time detection of customer frustration, satisfaction, and churn signals across calls, tickets, and messages. Flag issues before they escalate.
Chatbots that answer real questions, not canned responses. Email and review response drafting that matches your brand voice. Human review before send.
90%
Call volume handled by Voice AI
+10 pts
Net Promoter Score improvement
24/7
Coverage without additional headcount
How We Use It
Our company phone number is answered by a voice AI agent with SMS-based two-factor authentication. Natural conversation powered by real-time speech-to-text, Claude for reasoning, and ElevenLabs for voice synthesis. The agent can look up information, log mileage entries, check calendars, and defer complex requests to the right channel.
Every inbound email gets classified and triaged by AI running on our dedicated GPU infrastructure. VIP senders trigger immediate alerts. Urgency scoring determines notification priority. Draft responses are generated matching the recipient's communication style.
3-5 second response latency on voice calls. Sub-second email classification.
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